Is your business growing, changing or facing challenges in managing people effectively? If you’re starting to wonder when a business should outsource HR, you’re in the right place! If you’re spending time on compliance issues, training, staff onboarding or retention, outsourcing HR can offer the expertise and resources your team needs. This guide will dive into when it might be the time to seek external HR help, the common warning signs to look out for and how Clover HR can support your HR demands with bespoke solutions.
WHY OUTSOURCE HR?
Many businesses, especially SMEs (Small-Medium Enterprises), choose to outsource their HR services to reduce administrative burdens and ensure they stay at the front of ever-changing employment laws. It saves on employing an HR team in-house, and allows access to experts in all areas of HR and employment law in a flexible, scalable and cost-effective service offering. They can handle any complex people problem your company may face. Whether you’re drafting contracts, navigating employee disputes or managing complicated disciplinary issues, an expert HR consultancy can offer the support to save you time and reduce risks. If you’re weighing up the pros and cons, our guide to the key benefits of outsourcing HR for businesses offers valuable insight.
SIGNS YOU NEED SUPPORT WITH HR
INCREASED EMPLOYEE TURNOVER
If your business is struggling with staff retention, it could be a sign that your HR processes need support from an expert. High staff turnover can be caused by a lack of opportunities for progression, unclear expectations or poor culture fit. Outsourcing your HR can help identify the root causes, offer an HR health check and provide suggestions on how to improve morale, engagement and satisfaction. Developing better strategies, reviewing contracts and benefits and supporting exit interviews to collect valuable feedback can all lead to better retention and a more stable and positive work environment.
COMPLIANCE ISSUES
Employment law is complex and constantly changing, and non-compliance can lead to costly tribunal claims or reputational damage. Issues with contracts, grievances, working time regulations or other disciplinary procedures can suggest that your HR setup is struggling to keep pace. This may be the time when a business should outsource HR services, as an HR consultancy keeps up with the latest legal updates and can ensure your documents, policies and processes are compliant, ensuring you avoid risk and operate confidently.
CONFLICT RESOLUTION CHALLENGES
Conflict in the workplace can cause huge issues impacting morale and productivity, and can even lead to legal claims. If sensitive situations make you uncomfortable or you struggle to handle disputes, an outsourced HR team can step in when you feel out of your depth. An outsourced HR consultancy is trained in mediation, grievance handling and disciplinary procedures to ensure fair and reasonable settlements for all concerned. Deciding that this is when a business should outsource HR support can diffuse tensions early and prevent small issues from escalating.
ONBOARDING AND TRAINING ISSUES
First, it’s vital to find the right talent and manage the recruitment process well, but then the onboarding needs to be done right to ensure that recruits feel supported and prepared to hit the ground running. A lack of support from the business at the onboarding and training stages leads to poor performance and high staff turnover. Outsourced HR support can help keep your onboarding materials up to date, design induction programmes and roll out training plans to ensure your people are equipped for success from day one.
PERFORMANCE MANAGEMENT ISSUES
If your employees are underperforming and managers don’t feel equipped to, or know how to, address it, it can impact team dynamics, and the business can suffer. This is when a business should outsource HR support to help with goal-setting, appraisals or formal disciplinary action, as performance management is a delicate area that needs constant structure and consistency. Expert HR consultants can help implement fair, measurable systems to support growth, accountability and legal compliance, empowering your people while protecting your business.
HOW CLOVER CAN SUPPORT YOU
If you’re noticing some of these warning signs in your organisation, and you’re starting to wonder whether it’s time to outsource some expert HR support, it’s time to get in touch with Clover HR. Our team of friendly experts are on hand to provide practical support and guidance tailored to businesses of all sizes. With decades of experience, you can rest assured that your business will receive the best possible quality of service. Whether you’re looking for a fully outsourced HR service or help with a specific issue, our experienced consultants are able to support your business and goals. We’re proud to offer proactive, professional, personalised advice to help you manage your people.
Get in touch with Clover HR to begin your journey to compliant, successful outsourced HR support by calling 0330 175 6601, emailing info@cloverhr.co.uk or filling out our online form. Contact us and start to benefit from professional HR services tailored to your business needs right away.
