Privacy and Cookies Policy

Privacy and Cookies Policy

Clover HR Services Ltd is committed to protecting the privacy of its current and potential clients. This privacy policy explains how we collect, use and safeguard personal data that is provided to us. We may change or update this policy from time to time and without prior notice to you. If there are significant changes we will post a notice to that effect on our website.

Clover HR Services Ltd is the Data Controller.(referred to as “we”, us” or “our” in this privacy policy) and we are responsible for your personal data. Personal data means any information capable of identifying an individual. It does not include anonymised data.

Contact details

Our address:                          40 Cambridge Drive, London, SE12 8AJ

Our telephone number:           0203 002 5005

Our E-Mail address:               info@cloverhr.co.uk  

How we collect your personal data

The personal data collected depends on how you use our website. You can:

  • browse our site
  • actively give us your personal data by filling in web forms to subscribe to our newsletter or to contact us for further information  
  • apply for employment with us. 

How we use the information that you have provided to us

When you visit our website, a record of your visit is made. This data includes your device’s IP address. That data is used completely anonymously, in order to determine the number of people who visit our website and the most frequently used sections of the site. This enables us to continually update and refine the site. If you use any forms on the website to send an email to us, a record will also be made of your full name, email address and your telephone number.

What we do:

Our legal basis under GDPR

Use the personal data that you provide on our web forms and questionnaires.

When you provide us with your personal data, for instance by subscribing to our newsletter.  The processing is necessary for the performance of a contract to which you are a party, or in order to take steps, at your request, prior to entering into a contract. This is necessary for our legitimate business interests to develop our products/ services and grow our business.

Provide our core services to you e.g. legal updates, employment law advice.

This is necessary for the performance of a contract with you, our data subject.

Contact you regarding the services we provide.

We need to contact you for our legitimate interests so that we can gather more information for the provision of our services, or to deliver those services most effectively.

Contact you regarding services closely aligned to those for which you have subscribed.

We need to contact you for our legitimate interests so that we can gather more information for the provision of our services, or to deliver those services most effectively.

Retain your data under our data retention policy after your contract has expired.

We need to retain your personal data for only as long as necessary under the law or for our legitimate interest for the purposes of the establishment, exercise or defence of legal claims.

 

We may collect, hold and use the information collected to maintain our database, develop/improve our website and respond to any email and telephone enquiries. In addition to manage systems administration, attend to compliance issues, provide you or your organisation with advice, determine suitability for employment and for other marketing purposes such as products, services, events and promotions.

We will not use or disclose your personal information for any other purpose which is not for the above purposes without your consent, unless otherwise authorised, required or permitted under the laws of England and Wales.

We may contact you directly from time to time with information that we believe will be of interest to you. You will be given a choice to actively unsubscribe at that point or to state if you wish to continue to receive such future communications. You can withdraw consent at any time by e-mail to privacymanager@cloverhr.co.uk

Disclosure of your data

We will not use or disclose your personal information for any other purpose which is not related to the above purposes without your consent, unless legally required.

We may disclose your personal information on a confidential basis to external service providers, with your consent, so that they can provide services in connection with the operation of our business. If we engage external service providers, we will take reasonable steps to ensure those entities comply with their obligations under Data Protection legislation when they handle your personal data. We will also ensure external service providers are only authorised to use personal information for the limited purposes specified in our agreement with them.

Access to your information and correction requests

You have the following rights in relation to personal data held on you by us:

  • the right to be informed about how personal data is used – (this notice);
  • the right to access a copy of personal data that we hold about you;
  • the right to rectification of any errors in personal data held by us;
  • the right to erasure of any personal data;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object;
  • rights in relation to automated decision making including profiling.

If you wish to learn more about these rights and how they operate, please look at the ICO’s website https://ico.org.uk/for-the-public/.

We do not operate any automated decision-making systems.

You have a right to request a copy of some or all of the personal data that we hold about you. If you would like a copy of some or all of your personal data please email privacymanager@cloverhr.co.uk or write to our Privacy Manager at Clover HR, 40 Cambridge Drive, London, SE12 8AJ . We may require further information in order to verify your identity before disclosing any personal information to you.

If you are unhappy with the response that you receive from us, you have the right to lodge a complaint to the ICO. More guidance about raising a complaint with us is available on the ICO’s website https://ico.org.uk/for-the-public/raising-concerns/ and for raising a complaint with the ICO, more information is available on https://ico.org.uk/concerns/.

Cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of this website and compile reports for us on activity on the website. Google stores the information collected by the cookie on servers in the United States and the transfer of the data to servers in the USA is governed by the EU-US Privacy Shield framework. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. More information about Google’s compliance with GDPR can be obtained from their website https://privacy.google.com/businesses/compliance.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites

Our website may contain links to other sites. This privacy policy only applies to Clover HR Ltd so when you link to other websites you should read their own privacy policy.

How to contact us

If you have any questions in relation to this notice please contact us;

Privacy Manager – E-mail privacymanager@cloverhr.co.uk

February 2020


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